Cookie Policy
Last updated 2026-10-31
1. What Cookies Are and Why We Use Them
Cookies are small text files (and similar identifiers) stored on your device when you visit a site. ClientDock uses them to keep you signed in, remember your choices, understand how the site is used, and support payment flows. Some are set by us; some are set by the services we use (Google Analytics 4, Microsoft Clarity, Stripe).
2. The Cookies We Use
| Name | Provider | Purpose | Category | Duration | Can you opt out? |
|---|---|---|---|---|---|
| Session / login token | ClientDock | Keeps you signed in | Strictly necessary | Session, or up to 30 days | No — required to log in |
| Client portal access token | ClientDock | Lets your clients open their portal link without an account | Strictly necessary | Up to 30 days | No — required for the portal to work |
| Consent record | ClientDock | Stores your cookie choices | Strictly necessary | Up to 12 months | No — it stores your choice |
_ga, _ga_* | Google Analytics 4 | Traffic analysis | Analytics (consent required in the EEA/UK) | Up to 13 months | Yes |
MUID, _clck, _clsk | Microsoft Clarity | Session replay and heatmaps | Analytics (consent required in the EEA/UK) | Up to 13 months | Yes |
__stripe_mid, __stripe_sid | Stripe | Payment fraud prevention | Functional (payment flow) | Up to 1 year (per Stripe's policy) | Not set outside payment pages |
3. Consent: How Cookies Are Allowed
- EEA and UK visitors: non-essential cookies (Analytics) load only after you opt in through the consent banner. Your choice is stored in the consent record.
- US visitors: cookies are disclosed here; you can opt out through browser settings, the vendor tools in section 4, or a Global Privacy Control (GPC) signal — we treat GPC as a valid opt-out.
- Whatever you choose, we keep a record of the consent decision.
4. How to Manage Cookies
- Consent banner — change your choice anytime (EEA/UK).
- Browser settings — block or delete cookies; note that blocking strictly necessary cookies breaks sign-in and the client portal.
- Google Analytics: the Google Analytics Opt-out Browser Add-on — https://tools.google.com/dlpage/gaoptout
- Microsoft Clarity: opt out through the Digital Advertising Alliance tool at https://optout.aboutads.info/ (select Microsoft); Clarity also honors GPC. Source: Microsoft Clarity FAQ (learn.microsoft.com/en-us/clarity/faq), verified 2026-10-31.
5. Updates to This Policy
When the cookies we use change, we update this policy and its date. Material changes get notice per the Privacy Policy (section 14). Questions: [email protected] [域名待购/绑定].
Last updated 2026-10-31 · Lay Li · [email protected]
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